Partner Led: Is This Still A Future-Oriented Sales Strategy?

Manufacturers utilize partners to identify new customers, service existing ones and fulfill all kinds of product, service and solution requests. This approach is also called indirect sales. In order to achieve successful indirect sales, a sound channel management strategy is … Continue reading

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Transform your E-shop customer service from a cost center to a profit center

Many companies consider the customer service and users support as a cost. In case of E-commerce, these services are required by law because the procurement of services or the purchase of products online needs to offer different types of contact. … Continue reading