Here’s the thing: a lot of successful businesses are fully aware of their greatness. Especially when it comes to hiring, they decide to rest on their laurels assuming that fame was everlasting. The reality, though, is the challenge companies face … Continue reading
In times of the Sharing Economy, i.e. the common use of resources that are only temporarily needed, exceptional customer service is becoming more and more important to support customers in their effort to share efficiently, trustworthily and reliably.